{"id":5747,"date":"2026-08-18T16:57:46","date_gmt":"2026-08-18T16:57:46","guid":{"rendered":"https:\/\/invenia.es\/?page_id=5747"},"modified":"2026-08-21T12:06:54","modified_gmt":"2026-08-21T12:06:54","slug":"support-and-documentation","status":"publish","type":"page","link":"https:\/\/invenia.es\/en\/image-gallery\/support-and-documentation\/","title":{"rendered":"Support and documentation"},"content":{"rendered":"<p><!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 PAGE 4 (EN) \u00b7 Slug: \/modal-gallery\/support This is the URL to use in Partner Center's \"Help link\". \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 --><\/p>\n<h1>Image Gallery \u2014 Support and documentation<\/h1>\n<p><strong>ImageGallery<\/strong> is a Power BI visual that turns any table with image URLs into an interactive gallery with a modal viewer, and exports photo reports as <strong>PDF<\/strong> (with a template designer) and <strong>PowerPoint<\/strong> (using your corporate template). This is the product&#8217;s support hub.<\/p>\n<h2>Documentation<\/h2>\n<ul>\n<li><a href=\"https:\/\/invenia.es\/wp-content\/uploads\/2026\/08\/ImageGallery-User-Guide-EN.pdf\" target=\"_blank\" rel=\"noopener\">Complete user guide (PDF)<\/a> \u2014 every field, the gallery, the viewer, the PDF template designer and the PowerPoint export, step by step. <a href=\"https:\/\/invenia.es\/wp-content\/uploads\/2026\/08\/ImageGallery-Guia-de-uso-ES.pdf\" target=\"_blank\" rel=\"noopener\">Versi\u00f3n en espa\u00f1ol<\/a>.<\/li>\n<li><a href=\"https:\/\/invenia.es\/en\/image-gallery\/admin-guide\/\">Guide for Power BI administrators<\/a> \u2014 how to enable downloads from visuals in your organization (required for export).<\/li>\n<li><a href=\"https:\/\/invenia.es\/en\/image-gallery\/embedded\/\">Licensing for Power BI Embedded and Report Server<\/a> \u2014 direct licensing channel for environments where AppSource is not available.<\/li>\n<li><a href=\"https:\/\/invenia.es\/en\/image-gallery\/privacy-policy\/\">Privacy policy<\/a> \u2014 what data the visual and its services process (EU residency, zero retention).<\/li>\n<\/ul>\n<h2>Getting started<\/h2>\n<ol>\n<li>Install the visual from Microsoft AppSource (or import the .pbiviz file if we provided one).<\/li>\n<li>Drag the column containing your image URLs into the <strong>Image URL<\/strong> field (they must be https). Make sure the column&#8217;s data category is &#8220;Image URL&#8221;.<\/li>\n<li>Optionally add the text fields for the grid, the modal viewer and the export.<\/li>\n<li>To export, click <strong>Export PDF<\/strong>. With a Pro license, configure the template via the gear \u2699 (visible in edit mode).<\/li>\n<\/ol>\n<h2>The PowerPoint template<\/h2>\n<p>PowerPoint export uses <strong>your<\/strong> corporate template: ImageGallery does not impose a design of its own \u2014 it clones one of your slides and fills in the photos and the data. The report comes out with your branding, your fonts and your footer already in place.<\/p>\n<h3>How to prepare it<\/h3>\n<ol>\n<li>Create a <strong>.pptx<\/strong> containing the slide you want repeated (the <em>pattern slide<\/em>). You can keep other slides before or after it \u2014 a cover, a back page \u2014 and they are preserved as they are.<\/li>\n<li><strong>Mark where the photo goes<\/strong> with a text box whose only content is <code>{{foto}}<\/code>. The photo is placed inside that box, centred and keeping its aspect ratio, so it is never stretched or cropped.<\/li>\n<li><strong>Write your text<\/strong> using placeholders in double braces: <code>{{centro}}<\/code>, <code>{{fecha}}<\/code>, <code>{{descripcion}}<\/code>\u2026 You choose the names; you then match each one to a column of your model in the visual&#8217;s designer.<\/li>\n<li>In Power BI, open the gear <strong>\u2699 \u2192 PPT template<\/strong> and upload it. The visual detects the slots and placeholders on its own and suggests how to map them to your fields.<\/li>\n<\/ol>\n<h3>Several photos on the same slide<\/h3>\n<p>Number the slots and the fields belonging to each one:<\/p>\n<ul>\n<li>Photo slots: <code>{{foto_1}}<\/code>, <code>{{foto_2}}<\/code>, <code>{{foto_3}}<\/code>\u2026<\/li>\n<li>Text for each slot: <code>{{centro_1}}<\/code>, <code>{{fecha_1}}<\/code>, <code>{{centro_2}}<\/code>, <code>{{fecha_2}}<\/code>\u2026<\/li>\n<\/ul>\n<p>With N slots, the pattern slide repeats once for every N photos. On the last slide, any leftover slots are removed entirely and their text is blanked: no stray <code>{{placeholder}}<\/code> and no empty boxes.<\/p>\n<h3>Sample template<\/h3>\n<p>You don&#8217;t have to build one from scratch. In the designer, the <strong>PPT template<\/strong> tab has a <strong>&#8220;Use the sample template&#8221;<\/strong> button that loads a ready-made two-photos-per-slide template: click it, export, and see the result. From there you can download it, open it in PowerPoint and change the colours, logo and fonts \u2014 the placeholders are already in place and you can see exactly how they work.<\/p>\n<p><a href=\"https:\/\/imagegallery-export.little-silence-585a.workers.dev\/sample\">Download the sample template (.pptx)<\/a> \u2014 two photos per slide, ready to open in PowerPoint.<\/p>\n<h3>If you&#8217;d rather control the photo frame<\/h3>\n<p>As an alternative to <code>{{foto}}<\/code>, you can insert an image in PowerPoint and rename its shape to <code>imagen_1<\/code> (<em>Home \u2192 Arrange \u2192 Selection pane<\/em>). The photo then fills that image&#8217;s frame <strong>exactly<\/strong>, cropping if needed \u2014 useful for full-bleed layouts or cropped shapes. For several photos: <code>imagen_1<\/code>, <code>imagen_2<\/code>\u2026 just like the placeholders.<\/p>\n<h3>Limits<\/h3>\n<ul>\n<li><strong>.pptx<\/strong> format (not .ppt or .potx), up to 20 MB.<\/li>\n<li>Up to 300 photos per export.<\/li>\n<li>PowerPoint export requires the <strong>Pro + Cloud Export<\/strong> plan.<\/li>\n<\/ul>\n<h2>Common issues<\/h2>\n<p><strong>&#8220;Download unavailable&#8221; when exporting<\/strong> \u2014 your organization has disabled downloads from visuals. Send your administrator the <a href=\"https:\/\/invenia.es\/en\/image-gallery\/admin-guide\/\">2-minute guide<\/a>.<\/p>\n<p><strong>&#8220;Image not exportable&#8221; in the PDF<\/strong> \u2014 the image server does not send CORS headers. Solutions in the <a href=\"https:\/\/invenia.es\/en\/image-gallery\/admin-guide\/\">administrator guide<\/a> (FAQ section).<\/p>\n<p><strong>Images do not show in the gallery<\/strong> \u2014 check that the URLs are https, public or reachable by the report&#8217;s users, and that the column&#8217;s data category is &#8220;Image URL&#8221;.<\/p>\n<p><strong>The &#8220;Get license&#8221; button does not appear<\/strong> \u2014 in embedded environments or Report Server, AppSource licensing is not available; see the <a href=\"https:\/\/invenia.es\/en\/image-gallery\/embedded\/\">embedded licensing page<\/a>.<\/p>\n<h2>Contact support<\/h2>\n<p>Write to <a href=\"mailto:support@invenia.es\">support@invenia.es<\/a>. To speed things up, please include:<\/p>\n<ul>\n<li>Environment: Power BI Service, Desktop, Embedded or Report Server (and version).<\/li>\n<li>Visual version (shown in the format pane \u2192 About).<\/li>\n<li>A screenshot of the issue and, if possible, steps to reproduce it.<\/li>\n<\/ul>\n<p>Typical response time: <strong>24\u201348 business hours<\/strong>. Pro and Enterprise customers get priority.<\/p>\n<h2>Feature requests<\/h2>\n<p>Missing something? The visual&#8217;s best features came from user requests. Tell us in the same email.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Image Gallery \u2014 Support and documentation ImageGallery is a Power BI visual that turns any table with image URLs into an interactive gallery with a modal viewer, and exports photo reports as PDF (with a template designer) and PowerPoint (using your corporate template). This is the product&#8217;s support hub. Documentation Complete user guide (PDF) \u2014 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5739,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"one-page-template.php","meta":{"footnotes":""},"class_list":["post-5747","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/invenia.es\/en\/wp-json\/wp\/v2\/pages\/5747","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/invenia.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/invenia.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/invenia.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/invenia.es\/en\/wp-json\/wp\/v2\/comments?post=5747"}],"version-history":[{"count":8,"href":"https:\/\/invenia.es\/en\/wp-json\/wp\/v2\/pages\/5747\/revisions"}],"predecessor-version":[{"id":5788,"href":"https:\/\/invenia.es\/en\/wp-json\/wp\/v2\/pages\/5747\/revisions\/5788"}],"up":[{"embeddable":true,"href":"https:\/\/invenia.es\/en\/wp-json\/wp\/v2\/pages\/5739"}],"wp:attachment":[{"href":"https:\/\/invenia.es\/en\/wp-json\/wp\/v2\/media?parent=5747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}